Virtual · ZoomWLDA Tech Talk

Intelligent IT and Operating Models

Thursday, November 12, 202612:00 – 1:00 PM ETComplimentary
Kristie Grinnell
SpeakerKristie GrinnellExecutive Vice President and Chief Information Officer, TD SYNNEX
About the event

As AI reshapes enterprise technology, traditional IT operating models are reaching their limits. The challenge for technology leaders is no longer simply adopting AI, but rethinking how IT is structured, governed, and delivered to create measurable business value.

What does an intelligent IT operating model look like, and how can CIOs evolve their organizations to support an increasingly automated, AI-enabled enterprise?

Join Kristie Grinnell, Executive Vice President and Chief Information Officer at TD SYNNEX, for an executive-level discussion on the evolution of IT operating models and the strategic decisions required to build more adaptive, resilient, and intelligent organizations.

This session will offer senior Data and AI leaders practical perspectives on modernizing IT operating models, navigating organizational change, and positioning technology as a driver of sustained competitive advantage.

Key takeaways

  • Redesigning the IT Operating Model: How AI and automation are changing organizational structures, technology delivery, and decision-making.
  • Moving from Efficiency to Enterprise Value: Aligning IT capabilities, investments, and performance measures with strategic business outcomes.
  • Building an Intelligent Workforce: Rethinking talent, leadership, and collaboration as people and AI agents increasingly work together.
  • Balancing Innovation and Governance: Establishing the controls, accountability, and operating disciplines needed to scale AI responsibly.
  • Defining the CIO's Next Mandate: Evolving IT leadership from managing technology operations to orchestrating enterprise-wide transformation.

Meet the speaker

Kristie Grinnell
Speaker

Kristie Grinnell

Executive Vice President and Chief Information Officer, TD SYNNEX

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